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What does bonded and insured mean, with regard to a home care agency?

Businesses that are “bonded” – typically those that work at your home – do background checks on employees. But bonding provides other protections, including coverage if the job is not completed. If the homeowner has missing or broken items like jewelry or other expensive items, they can make a claim on the bond and be compensated. Insurance, on the other hand, covers liability issues that may arise in the course of someone’s work. If a caregiver is injured in a fall, the agency’s insurance would provide compensation, not you or your insurance carrier. When hiring a contractor or business to do work in your home, ask if they are bonded and insured and ask to see the documentation that verifies it.

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Donna Wrabel, LMSW

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